Frequently Asked Questions about Private Investigations

Answers to the most frequently asked questions

• I have never used this type of service before. How do I start?

  Contact Sevitti Investigations for a free confidential and discreet consultation. The consultation can be done by phone or in person.
  
  We will discuss your case and suggest the appropriate course of action. If you choose to retain our services, we will obtain from you the necessary information to conduct our investigations along with a retainer. We will keep you abreast of our findings in a manner you are comfortable with. When the investigation is complete, a video and a report can be made available if they are needed.

• How do I hire the right private investigator?

  When looking to hire a private investigator make sure to look for three things:
  
  1) They have a private investigator license
  2) They are attached to a licensed private investigation agency
  3) They are insured
  
  Reputable private investigators will have a work history of various types of investigations. Make sure to check Google reviews, social media like Facebook or LinkedIn, and scan their website to ensure the agency you’re engaging with is legitimate.

• How much does a private investigator cost in Ontario?

  It varies depending on the agency and the services you’re seeking. Depending on the type of service, we generally charge an hourly rate and a fee for kilometres. We will work with our clients and can tailor an investigative package to suit your needs. Please discuss this during your free confidential and discreet consultation.

• Who uses the services of a Private Investigation Agency?

  Our clients range from private citizens to lawyers, insurance companies, government agencies, corporations, small business and other investigation agencies.

• How do I pay?

  Payment can be made via cash, credit card, Interac, E-transfer, PayPal, Apple Pay, or cheque.

• Is my information kept confidential?

  Absolutely.
  
  All Sevitti Investigations staff and investigators adhere to our Code of Conduct and that of the Ministry of Community Safety and Correctional Services. All information is collected discreetly and retained under the Ministry of Community Safety and Correctional Services requirements.
  
  Our investigators are trained and licensed professionals that perform investigations in a legal manner on behalf of our clients. We will never disclose to anyone without your consent, that you have retained our services.

• What are your office hours?

  We take calls any time and will schedule meetings to fit your schedule.